Disclaimers
Bought new (hard to find) vehicle during supply chain crisis so price was firm but got a very good offer on trade in that resulted in a reasonable net price. Online communications with Scott (Sales) were clear and timely and the sale process at the location went smoothly. Financing options presented by dealer were comparable or better than preapproved financing.
Overall a very good experience.
2022-05-05
It was my first time buying a car, and before I came to Integrity Mazda my shopping experience was nothing but frustrating. I was having a difficult time making it through the process even though I knew exactly what I wanted. As soon as I showed up to the lot in Chattanooga I was greeted by the salesman Gerardo, who was very kind, patient, and super fun to work with. When I needed help with the details of the agreement Chris was happy to help and super understanding. During the signing Gary was... More
2021-06-19
All I can say is WOW! My husband and my experience was phenomenal. We only went for a test drive and ended up driving off the lot with a new (to us) SUV! Our salesman was John and he was personable and not pushy. He just made us feel as comfortable as we could have as first time car buyers. Even the music in the lobby was awesome. Chris helped us in the financing department and he looked at a quote that we got from another dealership he beat the price. I can’t tell you how great if felt to final... More
2021-02-26
Thank you, Integrity Mazda, for making our truck buying experience stress-free and enjoyable! Our salesman, Dominic, was stellar. He was knowledgeable, professional and extremely helpful. Everyone we came in contact with from the sales person to our finance specialist to the young man who detailed our vehicle went out of their way to make us feel comfortable and that we were their prority at that time. We also feel we were given an excellent deal on both our purchase price and our trade-in. You... More
2021-02-25
Amazing salesman! Colby was great, took his time to answer all my questions and concerns, and had a great time finding a car that was a fit for me! Thank you so much integrity Mazda! See y’all soon
2021-08-04
Until recently I would have only put 3 stars, but they have upped their game. They recently started a loaner program so if they have to keep your car for a long time, they let you use a loaner. I got to drive a brand new CX-30 for a day and it was great! They also got the work done at a good price for what was needed. Thanks guys!
2021-07-14
Wife and I had a great experience buying her new BMW SUV from Ron, knowledgeable and friendly. Their financing department made everything simple and quick. She’s in love with her new car. Thanks so much guys.
2021-10-15
Very customer friendly. I regularly take my Mazda for service here and am treated well. Competitive pricing and quality repairs.
2021-10-15
This was our second time buying a car from Integrity Mazda. If you hate the haggling and high stress process of car shopping, then Integrity Mazda is for you.The entire experience was pleasant and free from high pressure tactics. The manager, Chris, works closely with the sales team to understand the client's needs and is extremely well versed on inventory and incoming deliveries. Our sales team member, Colby, was knowledgeable about each car we looked at and gave honest feedback on key differen... More
2022-01-31
We bought a used Nissan rogue from Scott at Integrity Mazda. The whole experience was easy and as good as it could be. The whole gang there at Integrity were great to deal with but special kudos go to Scott our salesman. He even cared enough to give our daughter helpful tips about the car. I definitely recommend this dealership and will return.
2022-04-29