Wife and I had a great experience buying her new BMW SUV from Ron, knowledgeable and friendly. Their financing department made everything simple and quick. She’s in love with her new car. Thanks so much guys.
Less than a month ago
I was recently in the market for a jeep and Cody helped me from the get go! He did an amazing job showing me the jeep gladiator I recently bought. If anyone goes to integrity I highly recommend talking with Cody about your new vehicle!! He is a great salesman
Over a month ago
I drove from Knoxville to Chattanooga to buy my first brand new car purchase. Ron was my salesperson. I’ve always bought slightly used cars. Integrity had exactly what I was looking for. They had already equipped my CX-5 with every additional option I had wanted. They said they add these options as standard to all of them because they are the most requested. There was a minor issue with my car that I only noticed after I had already driven it home. Integrity really had no obligation to resolve the issue at that point. But I called the manager Chris and he had me bring it back and resolved my issue with no questions asked. I’m very happy with my level of service and communication throughout the process was great.... More
Over a month ago
We really enjoyed meeting Matthew and testing a couple of their new 2021 Miatas. We drove from Knoxville to see a new red car that we were considering and ended up mulling over two different cars. There was no pressure and we were encouraged to take our time assessing the cars, which we did. We ended up buying elsewhere to get a used car with different features, but would certainly shop here again. Their website is useful and informative, and friendly, pleasant salespeople like Matthew are unique in the business.... More
Over a month ago
Integrity Mazda's service department earns a MICHELIN 5 star rating from my experience. After an overnight in Chattanooga on my way to Florida, my 2016 CX-5 was dead on a Saturday morning. AAA jumped me and said the battery was OK, but should get it checked out since no clear cause was evident from his diagnostics. I contacted Integrity on Sat AM, but their service dept. was booked for their limited hours and staff. Unable to assure me that he could get to it before Monday, Ben offered me one of their courtesy vehicles. After efficiently doing paperwork and changing vehicles, we were back on our way to FL. Upon returning to Chattanooga, no "gremlin" was found. The service dept. continued to check/start the car daily until our return. The auto exchange process was just as seamless with Reed providing additional information for the auto electronics. Our trip was saved from a major delay to a few hours of inconvenience. Kudos and THANKS to Ben, Reed & Integrity Mazda for a premium auto dealer experience!... More
Over a month ago